About Code of Conduct

At Excelions Solutions, our Mission is to serve as a trusted partner to our clients by responsibly providing debt recovery and other financial services that enable growth. To ensure that we’re all on the same page when it comes to guidance for our actions and decisions, our Code of Conduct provides an important resource to inform our daily work and the choices we make.

Our company Collections Code outlines minimum requirements that need to be adhered by the authorized representative when contacting a customer for overdue payments. These requirements are also aligned to the minimum standards of banking practices for banks set by BCSBI (The Banking Code and Standards Board of India).